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How to open pptx file and get damaged data?

I have a user who created a PPTX file and saved it to my network. When I look in the explorer tree the file size is empty. When I try to open it, I get an error when opening the file, and also: This error may be caused by some of the following conditions: Your hard disk or drive has an erroneous partition (damaged tracks or sectors). A temporary OS error has occurred. Your network is unavailable, slow. The file was not empty at the time when it was being saved. Has anyone seen this phenomenon before? I tried to download, but the PPTX file extension is not allowed for anything.
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